Employee Success Begins At The Top
The recent Inc. article "Why Are Workers Really Quitting?" reminded me of a book I read many, many years ago titled Unstable at the Top by Manfred F. R. Kets de Vries and Danny Miller. The question you may have is, how does a book from 1988 have any relevance in the 2021 digital world regarding employee hiring and success? It is a good question with an equally good and compelling answer – employee success always has and will always start and finish with good management. The present-day Inc article reported that “a staggering 63 per cent of those employees with a bad manager are thinking of leaving in the next year." Meanwhile, in citing a 2018 Udemy study, the same article found that "nearly half of employees surveyed had quit because of a bad manager” and that “almost two-thirds believed their manager lacked proper managerial training.” The tie-in to the 1988 Unstable book would seem to suggest that while technology has achieved amazing breakthroughs in the candidate identification and acquisition process, employee retention continues to be undermined by some of the same leadership issues from the past. Perhaps this is why most new hires, from frontline workers to
